Alcohol Policy Alcoholic beverage service is restricted to those 21 years or older with valid identification. Age Requirement Policy Guests must be at least 21 years of age to check in at Hotel Stanford. Check-In and Check-Out Policy Hotel Stanford’s guaranteed check-in time is at 3PM (EST) and check-out time is at 12PM (EST). Requests for early check-in & late check-out will be handled based on hotel availability at the time of check-in (an additional fee is payable for guaranteed late check-out). Hotel Stanford can accommodate guest luggage complimentary in a secure location until the guest room is ready. Should you need to confirm an earlier arrival than the hotel's standard check-in time or a departure later than noon, please contact the hotel directly in advance. If you plan to arrive earlier than the hotel's check-in time and want to guarantee that you would be able to check into your room upon arrival, we would advise you to reserve the night prior to the date of arrival. Exceeding check-out times without notifying the front desk in advance can result in extra charges, including, but not limited to, late check-out fees and/or an extra night's charges being applied to your bill. Early Departure Policy All departures prior to date agreed at time of check-in will be subject to a one night’s room and tax early departure charge. Credit/Debit Card Policy Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. Payment Policy If guest is paying cash, a deposit equal to the room, tax plus $30 per day towards incidentals will be collected at check-in. For payment arrangements to a third-party credit card, please contact the hotel's reservations department at least 72 hours prior to guest's arrival. Our Reservations Department is open Monday through Fridays (8AM-6PM EST) & Saturdays through Sundays (8:00AM-4:30PM) at (212) 563- 1500 or email us at [email protected]. For after hours, please contact the Manager on Duty or our Front Office at 212-563-1500, Toll Free (800) 365-1114. Travelers Check Cashing Policy Check cashing services are available to guests who present valid identification. There is a limit of $200 per stay. Rollaway Bed & Baby Cot Policy A rollaway bed may be arranged for King rooms and Suites only for a $20 per stay charge plus taxes. All children under 2 years of age stay free of charge and baby cots are available complimentary upon request and must be arranged 24 hrs prior to the arrival date. Maximum capacity of baby cots per room is one. All children under 4 years of age stay free of charge when using existing bedding. All children over 8 years of age will be considered as an adult. OCCUPANCY POLICY An extra person charge of $20 per night plus taxes will apply for any reservations exceeding maximum occupancy. Please see the following for the maximum occupancy for each room:  Deluxe Double Double Rooms: 3 persons maximum per room (extra person fee applies for 4 th person) (we highly recommend only three adults maximum in our Double Double Rooms)  Deluxe King Room: 2 persons maximum per room (extra person fee applies for 3rd person) (Our King rooms carry one king-sized bed, an extra person would have to rent a rollaway bed which includes a rental fee, thus making the total for the extra person fee $40 per night plus taxes)  Junior Suite: 4 persons maximum per room (extra person fee applies for 5th person) (Our Junior Suites carry two full-sized beds, an extra person would have to rent a rollaway bed which includes a rental fee, thus making the total for the extra person fee $40 per night plus taxes)  Executive Suite: 4 persons maximum per room (extra person fee applies for 5th person) (Our Executive Suites carry two queen-sized beds, an extra person would have to rent a rollaway bed which includes a rental fee, thus making the total for the extra person fee $40 per night plus taxes) Fire Safety Policy The hotel is fully equipped with smoke detectors and emergency evacuation plans in all rooms and public areas. Guarantee Policy A valid credit card guarantee, deposit or pre-payment is required at the time of booking. Package Handling Policy (New Policy as of February 2012) Each reservation is allowed two complimentary incoming/outbound packages that are less than 5lbs . Packages over 6lbs to 20lbs will be charged a package handling fee of $5 (2 quantities maximum). A package handling fee of $10 total applies if packages exceed 20lbs or exceeds the maximum quantity requirement. This shipping and handling fee applies to the aforementioned materials shipped to the hotel and covers the following services:  Receiving shipments  Secured storage  Distribution of shipments Hotel Stanford can only hold incoming packages for guests 24 hours prior to the arrival date of the reservation, and can hold outbound packages 24 hours after the departure date, due to limited storage space. All incoming/outbound packages will be returned to the sender if the package is held in storage more than 24 hours. We highly recommend scheduling your delivery date accordingly (preferably during your stay). Multiple Shipments Multiple packages within a single shipment should be sequentially numbered, i.e., 1 of 3, 2 of 3, 3 of 3 with the Primary Guest’s Name and reservation number. It may be helpful to make note of individual package contents to ensure that itemized records of all materials are available in the event of damage or non-receipt. All materials should be addressed as follows: Hotel Stanford 43 West 32nd Street New York, NY 10001 Hold for (Primary Guest Name) Arrival and Departure Date of Reservation & Reservation Number Smoking Policy The "New York City Smoke Free Air Act" states that smoking is not permitted in public places and places of employment. All guest rooms and public spaces are 100% non-smoking at Hotel Stanford. A $250 cleaning fee will be charged to any guest who violates the smoking policy. Waitlist Policy Hotel does not offer the option of a waitlist if fully committed. Lost and Found Policy Hotel Stanford is not responsible for lost, damaged, or stolen personal items. All rooms are equipped with in-room safes, and our Front Office offers a safety deposit box facility. Should any guests lose personal belongings whilst staying at Hotel Stanford, if recovered, the item will be recorded as 'found'. Hotel Stanford keeps detailed records of all 'found' items, and will make a reasonable effort to contact the guest if an item is left in the hotel's guest room after the guest has checked-out which will be placed in our Lost & Found safety box. We will ship items back at the owner's expense. Any items in the Lost & Found, which are not claimed within ninety (90) days, will be donated to a local charity or discarded. General Policy Hotel Stanford has a zero tolerance policy in which it will refuse to admit or refuse service or accommodation in the hotel or may remove a person who: while on the premises of the hotel acts in an obviously intoxicated or disorderly manner, destroys or threatens to destroy hotel property, or causes or threatens to cause a public disturbance; or refuses or is unable to pay for the accommodations or services. Hotel Stanford may limit the number of persons who may occupy a particular guest room in the hotel and will only allow registered guests to use its facilities. A person who negligently or intentionally causes damage to the hotel or any furniture or furnishings within the hotel, shall be liable for damages sustained by the hotel staff, including the hotel's loss of revenue resulting from the inability to rent or lease rooms while the damage is being repaired. Pet Policy Hotel Stanford does not allow pets due to concerns that some guests have allergic reactions towards pet dander and due to the threat of ticks and fleas. Housekeeping Service We provide housekeeping service everyday between the hours of 8AM to 4:00 PM. Equipment Rental Policy Hotel Stanford provides umbrellas or adaptors upon request for a refundable deposit of $20USD.